Refund policy

Orders made at lubezoneapparel.com are eligible for return for up to 14 business days after the receipt of the product. A pre-paid, pre-addressed return shipping label will be provided upon request via email to any qualifying order purchased on lubezoneapparel.com. Items sent back to us without first requesting a return will not be accepted. Items must be received within 21 days of return request - if items are not returned within this window, the pre-paid label will be voided and the RMA request will expire. Refunds to the original payment method will be less any original shipping fees paid, and less a return shipping and handling fee of $5. To initiate a return, please email apparel@lubezone.com and include your order number in your request.

All international returns and exchanges are responsible for return shipping. Please reach out to us at apparel@lubezone.com to receive our return address and directions.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at apparel@lubezone.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Orders and Cancellations

An agreement for LubeZone ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.